Safety, Privacy & Email

iGo Store Privacy Policy

This Site is managed by iGo Direct. We are committed to protecting our customers' privacy. Your privacy through the use of the Web site located at http://www.iGo.com ("the Site") is paramount in that goal.

The purpose of this Privacy Policy ("Policy") is to inform you about the types of information we gather about you and your organization, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. This Policy may change from time to time, so please check back periodically.

In addition to our Privacy Policy, we also recommend you read our Terms & Conditions for important information regarding your rights and obligations, as well as limitations and exclusions, which apply to your purchases on the Site and the use of the Site.

This Policy will explain the following regarding use of the Site:

1. What information do we collect from you?

In order to better provide you with numerous products and services, the Site collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Site. The Online Store collects information on behalf of a third party who processes and handles our orders.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, enter contests or sweepstakes, fill out surveys, and correspond with us. This information might include your name, mailing address, telephone number, e-mail address or credit card number (only if you choose to purchase a product online). With this information, we can fill your service and product orders and better provide you with personalized services.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on the Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

2. Where do we collect information from you and how do we use it?

Our primary goal in collecting personal information is to provide our visitors with a superior customized online experience. We use the customer contact information to fill orders, contact prior purchasers to inform them of their order status and to send promotional e-mails.

We may perform statistical analyses of aggregate customer behavior. This allows us to measure relative customer interest in the various areas of the Site for product development purposes. Any information we collect is used for our own internal purposes to improve the content of the Site, to enhance users' experiences when visiting the Site, to customize the content and/or layout of our pages, and to provide the services required by an individual customer.

We gather information in the following ways:

Shopping: We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on the Site. We collect information from visitors to the Site regarding the referring URL, your IP address, which browser you used to come to the Site, the country, state, the pages of the Site that you viewed during your visit and any search terms entered on the Site.

Ordering: When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, mailing address, telephone number, product selections, credit card number, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains and these changes will be automatically kept for future use.

Online Surveys and Polling: In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.

Contests and Sweepstakes: When you enter a contest or other promotion, we may ask you for contact information such as your name, mailing address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws.

Newsletters, Product Updates, & Promotional E-mails: We may offer free electronic newsletters, product updates, and promotional e-mails as a service to our prior customers. We may send you newsletters and e-mails periodically listing current specials, promotions, and deals. In addition, there may be other opportunities to subscribe to an e-mail list that will send you information about the Site events, but we will only add you to the list with your consent. We will not send e-mails to you if you have requested us not to do so unless we need to confirm for our records that you do not want to receive promotional emails. This option is usually included in your account registration form or at our optional home page registration form. If you have established an account with us, to stop receiving promotional emails and newsletters in the future, please go to the Sign Up for Email page and log in with your account information. Once you are logged in you may scroll to the bottom of the page and un-check the opt-in box. Then click the 'Update Account' button and you will be removed from our mailing list. If you have not set up an account with us, but have previously registered at our home page to receive future information, you may unsubscribe by sending a blank email to the unsubscribe address specified at the bottom of the email you receive to let us know you do not wish us to sent future newsletters, updates or promotional emails to you.

Cookies: We use cookies in the operation of the Site. To find out what cookies are and how we use them, click here.

Contact Information and Third Party Data: : If you contact us by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with the Site, we may collect such information in a file specific to you in order to troubleshoot problems, resolve disputes and better serve your needs. If you contact us through our feedback area or by calling one of our customer service representatives, we ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on the Site, we may keep the information in a file specific to you.

Customer Traffic Patterns: We track customers' traffic patterns throughout their online sessions, including which pages a customer views while using the Site. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers and software and to administer the Site.

We may share aggregated statistics about pages viewed on the Site and sales and other shopping information with third parties.

Warranty Information

From time to time we may offer additional or extended warranty or service programs on our Site. These programs are often administered by third party warranty and service companies. When you purchase a warranty, we pass along your name, address, telephone number, e-mail address, warranty purchased and information about the product purchased to the warranty company.

3. With whom do we share your information?

The information collected by the Site is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes for improving the Site and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service to you, and deliver promotional e-mails to you from us. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes.

We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property and safety of our users, others and ourselves. In addition, we may assign or otherwise transfer to a third party certain of your information in connection with an assignment, sale, transfer or disposition of a portion or all of our business, assets, or stock.

From time to time, we may provide some customer information to companies for similar-type product offers. This would be for marketing purposes only and no credit card number information would be given.

From time to time, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. As expressed in the Terms and Conditions that govern this Site, we reserve the right to conduct an investigation and/or report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may assign or otherwise transfer to a third party certain of your information in connection with an assignment, sale, transfer or disposition of a portion or all of our business, assets, or stock.

4. How can you update or correct your Personally Identifiable Information?

During the online ordering process you can review, change or delete the information that you have submitted. You may change any of your personal information in your account online at any time. Simply go to the Sign Up for Email page and log in with your account information. Once you are logged in you may update your account. Then click on "Update Account". We encourage you to promptly update your information if it changes. You may ask to have some or all of your account information deleted or removed. Upon such a request by you, we will delete as much of your account information as possible. However, because we keep track of all past purchases, not all information related to past purchases will be completely removed from our databases due to legal obligations.

5. What are your choices regarding collection, use and distribution of your information?

With your consent, we may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the Site. You may "opt-out," or unsubscribe from our newsletters, updates, and promotions, by following the unsubscribe instructions in any e-mail you receive from us. You may also unsubscribe by going to the Sign Up for Email page and logging in with your account information. Once you are logged in you may scroll to the bottom of the page and un-check the opt-in box. Then click on 'Update Account' and you will not receive any further communications or mailings.

6. What security precautions are in place to protect against the loss, misuse or alteration of your information?

We employ the industry-recognized information technology to protect the security of the information you submit to us. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced encryption and firewall technology. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity - all to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, process agents and distribution institutions. They receive the information they need to verify and authorize your credit card transactions and to ship your order. When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to thwart someone from intercepting it and misusing it. When you access your account information, the information is kept on a secure server. Furthermore, all of the customer data we collect is protected against unauthorized access by physical security means.

7. Use of "cookies"

Like many other commercial sites, our site may utilize a standard technology called a "cookie" to collect information about how our site is used. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. Cookies can securely store a customer's password, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart." Our cookies may collect your domain name and track your selections through the Site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address. The cookies make your use of the Site easier, make the Site run more smoothly and help us to maintain a secure Site. You will be unable to shop on the Site without your browser set to accept cookies. We only use cookies to gather the information indicated in this policy and do not use cookies to gather personal identifying information about you without your consent.

8. You should carefully review privacy policies of any third party sites accessible from the site.

Other sites accessible through the Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. We are not responsible for the policies or practices of third parties. Please be aware that the Site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to the Site are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data or solicit personal information.

9. Children's Privacy

You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use or disclose personally identifiable information about visitors to our Site under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at service@store.igo.com so that we may delete the minor's information.

10. Contacting Us About our Privacy Policy

If you have any questions about this Privacy Policy please contact our Privacy Compliance Department by sending an email to us at service@store.igo.com.

11. Privacy Policy Changes

This Privacy Policy was last changed on 9/1/2006. If we make changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time. Please be sure to check this page before proceeding to use the Site.

Terms & Conditions

Terms & Conditions of http://www.iGo.com and The Purchase of Products from iGo Store

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR PURCHASES.

This web site located at URL http://www.iGo.com ("this Site") is managed by a third party service provider (the "Online Store" and, collectively with the third party service provider and Mobility Electronics, "we" or "us"). The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us or submitting a purchase order to us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time, so please check back periodically.

Disclaimer and Limitation of Liability as to this Site

While we endeavor to provide the most accurate, up-to-date information available, the directories and information on this Site may be out of date or include omissions, inaccuracies or other errors. This Site and the materials therein are provided "AS IS." We make no representations or warranties, either express or implied, of any kind with respect to this Site, its operations, contents, information or materials. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

You agree that we, our directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, this Site or any other hyper-linked Web site, even if we are expressly advised of the possibility of such damages.

Accounts

You agree that you will not misuse or abuse account access and passwords. You agree that you will only use your password and that you will take all reasonable precautions to protect its secrecy.

Capacity to Contract

You represent to us that you are of the legal age of majority in your state of residence and/or that you are duly authorized by your employer to use this Site.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Privacy Policy

We consider the privacy of our users to be paramount, and we have developed a privacy policy to protect and inform our users ("Privacy Policy"). Our current Privacy Policy is incorporated herein by reference and made part of these Terms and Conditions.

Feedback

We welcome all comments, feedback, information, or materials, which you submit to us through or in conjunction with this Site ("Feedback"). Please note that your Feedback shall be considered non-confidential and become our property. By submitting your Feedback to us, you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to your Feedback. We shall be free to use your Feedback on an unrestricted basis.

Links

This Site may contain links to other Web sites on the Internet that are owned and operated by third parties. You acknowledge that we do not endorse and are not responsible for the operation of or content located on or through any such Web site.

Third Party Content

Certain content from third party vendors may be made available as part of this Site. This content is believed to be reliable, but we do not endorse or guarantee the accuracy or completeness of this content.

Order Acceptance

Terms of payment shall be determined in our discretion and as otherwise agreed to by us. Payment shall be made by a credit card or some other pre-arranged method of payment acceptable to the Online Store. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. Where payment is made by credit card, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.

Prices, Shipping and Handling Charges

Not all prices include charges for shipping and handling or taxes. Separate charges for shipping and handling will be shown on the invoice.

Sales and Other Taxes

We are obligated to withhold sales tax for delivery within certain states and all such taxes shall be automatically charged and withheld. Unless Customer provides us with a valid and correct tax exemption certificate applicable to the product ship-to location prior to our acceptance of the order, the customer is responsible for sales and all other taxes associated with the order not collected by us.

Product Availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Technical Service and Support

All requests for technical service and support for products purchased should be made directly to the manufacturer in accordance with their terms and conditions.

Compliance With Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site and your purchase of products or services through this Site. We may, in our sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions or the Privacy Policy, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties.

Compliance with Return Policies

You agree to comply with and be bound by the return policies in connection with returns of products purchased through this Site. Our current return policy (located in the Customer Service section of this Site) is incorporated herein by reference and made part of these Terms and Conditions.

Termination of Usage

We may terminate or suspend your access to or use of all or part of this Site, without notice, for any conduct that we believe is disruptive to this Site or is in violation of any applicable law or these Terms and Conditions.

Disclaimer and Limitation of Liability as to Products Sold

Any product offered by us is warranted only to the extent set forth in the "Warranty Information" section of the "Customer Service" portion of this Site and is distributed by us on an "AS-IS" basis without any additional warranty by us. EXCEPT AS EXPRESSLY STATED HEREIN, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE. EXCEPT AS EXPRESSLY STATED HEREIN, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

FOR ANY BREACH OF THESE TERMS AND CONDITIONS, OUR SOLE AND EXCLUSIVE MAXIMUM LIABILITY SHALL NOT IN ANY EVENT EXCEED THE TOTAL PRICE OF THE PRODUCTS ORDERED BY CUSTOMER.

IN NO EVENT SHALL WE BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL, LOSS OF USE EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY.

WE SHALL NOT BE LIABLE IF WE ARE UNABLE TO PERFORM ANY OF OUR OBLIGATIONS CONTAINED IN THESE TERMS AND CONDITIONS DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY MACHINE, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND OUR CONTROL.

Copyright and Trademark Notice

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (and the compilation of such content), is the property of Mobility Electronics, The Online Store, or their content suppliers and is protected by United States and international copyright laws. All software used on this Site is the property of the Online Store or its software suppliers and protected by United States and international copyright laws.

All marks indicated as trademarks or registered trademarks on this Site are registered trademarks of Mobility Electronics, in the United States and other countries. Other graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Mobility Electronics, The Online Store or their content suppliers. The trademarks and trade dress on this Site may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by us or our subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Applicable Law

You agree that any legal action brought against the Online Store shall be governed by the laws of the State of Arizona, without regard to conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on this Site shall be an appropriate federal or state court located in Orange County, California. We make no representations that the content in this Site is appropriate for access outside the United States. Those who choose to access this site from outside the United States do so on their own initiative and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this Site.

General

If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality, and enforceability of the remaining provisions shall not be affected thereby. Products purchased or received under these Terms and Conditions are subject to export laws and regulations of the United States. The products offered here are solely for the use of our customers. You may not assign your rights or obligations under these terms and conditions without our express written consent.

Other Terms and Conditions

Mobility Electronics may have additional terms and conditions that govern its general corporate website and the use of that site. To see and review these terms and conditions, please visit the corporate web site of Mobility Electronics at http://www.mobilityelectronics.com.

How to Contact Us

If you have any comments or questions, please do not hesitate to email us at support@igo.com.

THE FOREGOING TERMS AND CONDITIONS APPLY UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH US IN WRITING, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.

Top